About the Quality Department

Administratively, the Quality Department falls under the organizational structure of the Planning and Quality Agency. It is a vital support unit within the General Administration of Education, responsible for overseeing the implementation of best quality standards and supporting the smooth execution of quality-related activities across the Administration’s various departments and agencies. Its objectives include implementing policies and procedures in accordance with the quality management system, and it continuously strives to establish an effective system for quality assurance and academic accreditation for all personnel within the General Administration of Education in Jubail.

The Quality Department is responsible for the administrative and organizational tasks associated with quality management systems and the establishment of standards to achieve excellence in quality and academic accreditation. It accomplishes this by developing electronic platforms to automate and document processes related to programmatic and institutional academic accreditation as well as ISO standards. Furthermore, the department supports colleges and institutes in maintaining local and international accreditations, thereby achieving various objectives that contribute to enhancing performance quality across the outputs of all educational and training quality processes.

The department also seeks to disseminate a culture of quality and accreditation, as well as concepts of quality management systems, across the various departments and agencies of the General Administration of Education. This is achieved by organizing lectures, seminars, training courses, and workshops in collaboration with departments and agencies responsible for development and quality within the education sector.

Quality System Management

The Quality Department has developed the QMS2 quality management platform to serve as a digital portal for all personnel within the General Administration of Education (Higher Education). The platform facilitates the dissemination of the vision, mission, and strategic goals for higher education within the administration, as well as standardized policies, procedures, forms, and job descriptions. It undergoes periodic reviews involving stakeholders from the General Administration of Education in Jubail, whose feedback is carefully collected and analyzed to ensure the platform's effectiveness and efficiency.

 

Quality Management System Platform

Main tasks of the department:

  • Verifying the compatibility of work systems, methods and procedures with the educational specializations and objectives, and submitting the necessary proposals in this regard.
  • Preparing and developing programs to evaluate institutional accreditation for academic and technical programs.
  • Review and evaluate performance to ensure business quality and make proposals to enhance overall efficiency.
  • Proposing plans to develop work systems and methods and simplify procedures, in cooperation with educational departments and agencies in the sector.
Quality Department
Quality Management System Platform
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National Qualifications Framework
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Education and Training Evaluation Commission
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